All users are deemed to have read and accepted the sales agreement at the moment they complete the membership process. The Sales Agreement is the Sales Agreement in the Virtual Environment between quincey.com.tr and the Customer.

Article - 1

The subject of this agreement covers the rights and obligations of the parties regarding the sale and delivery of the product, whose characteristics and sale price are specified below, sold by the seller to the buyer, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts.

Article - 2

SELLER INFORMATION

quincey.com.tr

Article - 3

BUYER INFORMATION

All members: All buyers who have registered with and made purchases from the e-commerce store quincey.com.tr, operated by quincey.com.tr Company. (Hereinafter referred to as the buyer or customer).

Article - 4

SUBJECT OF THE AGREEMENT AND PRODUCT INFORMATION:

The type, quantity, brand/model, color, quantity, sale price and payment method of the goods/product or service are as stated on the site, and these particulars may change without notice to the buyer.

Article - 5

GENERAL PROVISIONS

5.1 - The BUYER declares that they have read and are informed of all preliminary information regarding the essential characteristics of the product that is the subject of the agreement specified in Article 4, the sale price and payment method, and delivery, and that they have given the necessary confirmation electronically.

5.2 - The product subject to the agreement shall be delivered to the buyer or the person/organization indicated by the buyer at the address given, within the period specified in the preliminary information depending on the distance of the buyer's place of residence for each product, provided that the legal period of 30 days is not exceeded.

5.3 - If the product subject to the agreement is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if that person or organization refuses to accept delivery.

5.4 - The SELLER is responsible for delivering the product subject to the agreement in a sound, complete condition, in accordance with the specifications stated in the order, and together with warranty documents and user manuals, if any.

5.5 - For delivery of the product subject to the agreement, it is required that this agreement be confirmed electronically and that the sale price be paid via the payment method chosen by the buyer. If, for any reason, the product price is not paid or is cancelled in the bank's records, the SELLER shall be deemed released from the obligation to deliver the product.

5.6 - If, after delivery of the product, the buyer's credit card is used unlawfully or unjustly by unauthorized persons through no fault of the buyer, and the relevant bank or financial institution does not pay the product price to the SELLER, the BUYER is obliged to return the product, which was delivered to them or to the person/organization specified in the sales agreement, to the SELLER within 3 business days. In such a case, shipping costs shall be borne by the buyer.

5.7 - If the SELLER is unable to deliver the product subject to the agreement within the specified period due to force majeure or extraordinary circumstances preventing transportation, such as adverse weather conditions or interruption of transport, it is obliged to notify the buyer of the situation. In this case, the buyer may exercise one of the following rights: cancelling the order, replacing the product subject to the agreement with an equivalent if available, and/or postponing the delivery period until the obstructive situation is resolved. If the buyer cancels the order, the SELLER shall, within 7 days, take action with the relevant bank to cancel the buyer's credit card slip and refund the relevant amount to the buyer's account, and the transaction shall be notified to the BUYER by e-mail. In such a case, the SELLER cannot be held responsible for delays arising from the relevant bank.

5.8 - If products delivered to the BUYER and/or to the persons/organizations to whom the BUYER requested delivery are found to be defective or damaged, the relevant product(s) must be sent to the SELLER within 7 days from the date of receipt by the BUYER for the necessary repair or replacement under warranty conditions, and the shipping costs shall be covered by the SELLER. In such a case, if the 7-day period expires, the BUYER must take the received product to the relevant service center themselves.

5.9 - This agreement becomes valid once it has been confirmed electronically by the buyer (upon completion of membership) and delivered to the site's address.

Article - 6

RIGHT OF WITHDRAWAL:

The buyer has the right of withdrawal within seven (7) days from the delivery of the product subject to the agreement to themselves or to the person/organization at the address indicated. In order to exercise the right of withdrawal, it is required that the SELLER be notified by fax or e-mail within this period and that the product has not been used and its packaging has not been damaged, in accordance with the provisions of Article 7. When exercising this right, it is mandatory to return the original sales invoice together with a copy of the shipping delivery record showing that the product delivered to the buyer or a third party has been sent to the SELLER. Within 7 days of receiving these documents, the SELLER shall take action with the relevant bank to refund the product price to the BUYER's credit card account. The SELLER cannot be held responsible for delays on the bank's part in refunding the product price. If the original sales invoice is not sent, value added tax and any other legal obligations shall not be refunded. Shipping costs for products returned due to the right of withdrawal shall be borne by the BUYER. In addition, the right of withdrawal cannot be exercised for products that cannot be returned by their nature, single-use products, copyable software and programs, and products that spoil quickly or whose expiry date has passed. For all cosmetic products, exercising the right of withdrawal is subject to the condition that the product's packaging has not been opened or damaged and the product has not been used.

Article - 7

COMPETENT COURT:

In the implementation of this agreement, the Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, and the CONSUMER COURTS at the place of residence of the BUYER or the SELLER, are authorized. When the order is confirmed electronically, the BUYER is deemed to have accepted all provisions of this agreement.